Request account deletion
Contact Mayur Patile, the publisher of ClinicCore, to request deletion of your ClinicCore account and its associated account data.
Send your request by email
Include the Google email you use with ClinicCore and state that you want to delete your ClinicCore account and associated account data.
Open email draftOpening a draft does not send a request. Review it and send it from your email app.
No email app? Copy or select the address and send a message from your usual email website. You do not need to install or sign in to ClinicCore to make a request.
Keep sensitive information out of your email
Do not send passwords, one-time codes, recovery phrases, licence codes, patient records, backup files or identity documents with your initial request. Account ownership must be verified before deletion.
Know what you are requesting
- ClinicCore account: the sign-in, licensing and device-authorization identity used by the registry edition.
- Clinic records: deleting one account preserves shared patient charts, prescriptions, appointments, bills and media for the clinic's remaining members. Shared records may be deleted only after every distinct clinic account has requested deletion, subject to required retention and verification. Multiple devices using one account count as one account. Tell support which clinic is affected; do not attach patient records.
- Google account and Drive: requesting ClinicCore account deletion does not request deletion of your Google account. Existing Drive backups and other shared copies need a separate, explicit disposition.
Signing out, disconnecting Drive or uninstalling ClinicCore does not by itself delete the ClinicCore registry account. If you need deletion of a patient's clinical record, contact the clinic responsible for that record.
Selected service targets
The publisher has selected acknowledgement within 48 hours of receiving a request and completion of eligible account-data deletion within 30 calendar days after account ownership is verified. These are the targets for the planned service; this unpublished preview does not establish that the complete deletion process is operational.
If verification, shared-clinic handling or required cleanup remains unresolved, support must explain the blocker and revised estimate. Any retained data, its reason and retention period must be disclosed. Requesting deletion or receiving an acknowledgement does not mean deletion is complete.